What Information We Hold and Why
When you open an account with xn999, we collect the information you submit during registration — your name, email address, phone number and date of birth. When you fund your account using bKash, Nagad or Rocket, we record the transaction reference and wallet number so we
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can match your deposit to your account and process withdrawals back to the same wallet. We do not store your full bKash PIN or Nagad PIN — those stay between you and your wallet provider. We also collect device and session data, such as your IP
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address and browser type, to detect unusual login activity and keep your account secure. If you contact our support team, the messages you send are stored so we can follow up accurately. We use this data only to operate your account, process payments, and comply with
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any applicable legal requirements in eligible regions. We do not sell, rent or share your personal data with advertisers. Third-party sharing is limited to payment processors — bKash, Nagad, Rocket — and security or fraud-screening services that help us protect your account. You can request a
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copy of your data or ask us to correct inaccurate details at any time by reaching our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.